💜 Supporter journey
Everything a supporter can do — in one place
You're not crew. You're not a pacer. You're the person who shows up, cheers loudest, and means the most. Bield makes it easy to be there — in every way that counts.
4 phases
4 simple phases — tap any step for how-to guide
1
Get invited
Added by the runnerThe racer adds you as a supporter from their race team screen. You get a notification or link — no sign-up required to get started.
How-to ⓘ
Share-pack levelThe runner decides what you can see — timing, meeting points, race plan. Nothing private without permission.
How-to ⓘ
Works without an accountA share link lets you follow the runner live even without installing the app. Create an account when you're ready for the full view.
How-to ⓘ
Helper role — not crewYou're flagged as a supporter, not a committed crew member. Lighter role, zero pressure — just there to help if you can.
How-to ⓘ
2
See the plan
Runner's shared race planSee exactly what the runner chose to share with you — where they're running, roughly when, and what kind of day they expect.
How-to ⓘ
Meeting points & timingWhere the runner expects to reach checkpoints and roughly when — so you know where to be and when to arrive.
How-to ⓘ
Parking & accessParking coords and checkpoint access info — no guessing where to go on the day.
How-to ⓘ
What they might needA lightweight version of the crew brief — if the runner included a helpers' note (snacks, extra layers, a kind face), you'll see it here.
How-to ⓘ
Race day weatherForecast for the event area shown alongside the race plan — so you know what to wear.
How-to ⓘ
3
Race day
Live trackingWatch the runner's position in real time on the race map — see exactly where they are on the course, even with no signal on your phone.
How-to ⓘ
Cheering Wall messagesPost a cheer, a photo, or a voice note. The runner sees your message when they check in at a checkpoint — exactly when they need it.
How-to ⓘ
"I'm here" check-insWhen the runner taps a check-in, you get a notification. You know they're safe — no news is no news, good news is visible.
How-to ⓘ
Navigate to meeting pointsOne-tap directions to each checkpoint or parking area from your current location.
How-to ⓘ
Lend a hand at crew pointsIf the runner flags you to help at a crew-access point, you see exactly what's needed — drop-bag items, a specific request, timing.
How-to ⓘ
ETA alertsGet notified when the runner is approaching the next meeting point so you're not waiting for hours in the wrong car park.
How-to ⓘ
4
After
Results & finish notificationBield tells you the moment the runner finishes — with their time. So you can celebrate, even if you're not at the finish.
How-to ⓘ
Race photosPhotos shared by the runner or the race photographer — you see them the same time the runner does.
How-to ⓘ
Race reportRead the runner's account of the day — their own words about what happened, where they struggled, what went well. You were part of it.
How-to ⓘ
Finisher certificateSee the runner's digital cert — time, distance, rank. A memento of the day you helped make possible.
How-to ⓘ
Your cheer lives onThe Cheering Wall messages you posted stay attached to the runner's race record — a keepsake of what you said when it mattered.
How-to ⓘ
It's all connected
You see the runner's shared plan, track them live, cheer them on, and get the photos — all linked to that one race.
Plan → Your view
The runner's race plan flows directly into your supporter view — meeting points, timing, what they might need — without you having to ask.
→ you're briefed before you arrive
Live tracking → Cheering Wall
You see where the runner is on the map, so you can post a cheer timed to when they're about to hit a tough section — not just a random message.
→ support lands when it means most
Check-ins → ETA alerts
Each "I'm here" tap from the runner updates their estimated arrival at the next meeting point — you get a heads-up so you're there waiting, not waiting and wondering.
→ no more hours at the wrong car park
Finish → Photos & report
The moment the runner finishes, the result flows through — then photos and the race report follow. The whole story of the day, shared with you automatically.
→ celebrate with the full picture
Ready to cheer them on?
Join Bield free and track your runner live, find meeting points and celebrate the finish.